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How can I keep my customers loyal?

Customer Loyalty

April is International Customer Loyalty Month. How can you get customers to come back again and again? Is there anything to do if a customer is unsatisfied? Do stores really care if you are a satisfied customer or not? Are they concerned at all that they may lose your business or do they feel there are plenty others that will make up for it? An inspiring web page can be found at www.hyken.com

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