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When you need important papers and you don't have them anymore, how do you get replacements for social security, birth certificates, car title, insurance papers? How long does it take to get them? How much does it cost? (If you live out of state, it may cost you $10 or more to have your birth certificate sent to you, in addition to the cost of the certificate. Why? If priority mail is $3.50, why does it cost any more?) When you have to order a paper out of state, how do you prove who you are by mail? What do they do with any copies you send to them? Is it on file for anyone to see - or take? Who is allowed to get copies of any of this information? Are faxed copies allowed? (If not, why?) Can any of these important papers be obtained/sent on-line? If so, which ones?